Don't like change and don't wait well

Disclaimer - this is a rant!!  Be forewarned.

I am sure this happens to others with regularity, but when it happens to me, I don't like it.  My Texas Teacher Retirement System changed the drug coverage carrier for this year.  This is the third carrier we have had in three years.  I am most unhappy with this change.

Since we had a completely new provider, that meant all new prescriptions.  So I got them on a Monday.  I sent them off on the Tuesday we left for the SSB fully expecting them to be in the mailbox on our return.  This was especially important because I was running out of two of the meds.

We got home - no meds.  I waited.  I waited more, and on Friday of the next week,  we got a "toll free call" that I don't answer.  I don't talk to anyone who doesn't tell me who they are when they call.  I am very tired of "we can lower your credit card interest rate ..." especially since I pay my cards off each month, AND I think that is such a big scam.  So a message was left.  They said that they had tried to contact my doctor with no success, and the prescriptions would not be filled until they spoke with that office.

So I called the office to give them the information.  They never got a call from Podunk Pharmaceutics.  But she would be more than happy to return that call to them.  Settled, right?

Wrong.  I got a call last Monday telling me that they got the information, and they would be mailing the drugs about the 31st.  What??!!  Just how long am I expected to wait?  So I called the local Wa**eens to have one that I had been without the longest refilled.  The first time, since I put two medications on the same phone call, I only got the drops for the glucoma. I called again, and got an email that I had requested the refill too early.  I could try again March 26, 2013.  So they put a hold on any refills.  I still had no drugs,

Today I did have a package in the mail - with half of the requested pills.  One I won't need for two months.  The other two are the ones I have been out of for a week or more.  Tomorrow I run out of another one.  I just wonder if I will be graced with another package tomorrow.

Apparently my medical insurance also has changed.  They notified me that it had changed, and it would be better.  When I get my eye injections, they are usually in the $85 range.  The one in January was $150.  I remarked about how I surely didn't see that this was a better coverage.  (and I was nice - I "joked" about it).  The girl laughed and told me that from here on they would be $10.

That was great news.  Yesterday I opened a letter from their office telling me I owed another $96.  I wasn't about to pay that until I got my EOB.  That also came today.  Yes, I do.  This office is out of network, therefore I owe them more money.  I just wonder what clinic of retinal specialists is in network.

I am beginning to feel like they want me to either die/and or go blind!